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Health Department Activating Automated West Nile Virus Phone Line
Contact:

Ann Wright
ADH Office of Communications 
(501) 661-2474

 

June 11, 2003

Little Rock - The Arkansas Department of Health has activated its automated West Nile virus phone line.  The toll free number is 1.877.296.9555 or in the Little Rock area 296.9555.  The phone line instructs callers about issues connected with the disease including: how humans contract the disease; the symptoms of West Nile virus; protection from the disease; decreasing mosquitoes in the home environment; and testing of dead birds.

Dr. Sharon Williams, state public health veterinarian said, “The West Nile virus phone line is an important service for Arkansans concerned about this disease.  This service operates 24/7, so residents can get an immediate answer to questions they might have about the virus.  We also encourage those with internet access to go to the health department website at http://www.healthyarkansas.com/westnilevirus.htm for more information.  An educated public is our best defense against the spread of West Nile.”

The phone line is being provided through a grant from the Centers for Disease Control and Prevention.

Dr. Fay Boozman, ADH Health Director, said, “We have to run our agency like a family runs the home budget.  We simply cannot spend dollars on things we don’t need.  The local health units in these eight counties are the lowest in terms of patients walking in the front door.  Yet, we are trying to staff these units for a full patient load.  We are committed, however, to providing clinic services in every county and will never fall down on that commitment.  We have based our projections for the number of days that we are open in each of these counties on patient need.  We believe we will be able to serve our clients in these counties effectively.”

The department will continue to provide clinic services like WIC, immunizations, etc. at each of these clinics on the days the clinics are open.  Citizens in the affected communities are encouraged to call their local health units for more information.

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