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Frequently Asked Questions
Injury Prevention

How do I report a safety problem with a consumer product or find out about the latest product recalls?

Call the United States Consumer Product Safety Commission HOTLINE at 1-800-638-CPSC. If you have a product complaint or want to report a product-related injury, you will speak directly to a Hotline operator. The Hotline staff is available between 8:30am and 5:00 pm Eastern time, Monday through Friday, except Holidays. INTERNET SERVICES: To get product recall information, gopher to: cpsc.gov. To file a product complaint or report an injury, their Internet address is: info@cpsc.gov.

Does the state have a poison control center?

Yes, the Poison Control Center's HOTLINE number is 1-800-3POISON. It is staffed by the College of Pharmacy at UAMS. Always store household cleaners, medicines, and vitamins out of young kids' reach.

How effective are bicycle helmets in preventing injury?

Wearing bicycle helmets have been shown to reduce the risk of head injury by 85% and the risk of brain injury by almost 90%. Make it a family rule -- No helmet, No ride!

What is the Arkansas child restraint law?

All children under the age of four should be properly restrained in an approved child safety seat. All children between the age of four and five should be properly restrained in an approved child safety seat or seat belt. The fine for not complying with the law will result in a fine between $25 and $100. When installed and used correctly, child safety seats are extremely effective, reducing the risk of death and serious injury by 70%. Lap/shoulder belt use reduce the risk of death by 50%.

What is the Arkansas seat belt law?

All front seat passengers should be properly restrained. Fine for non-compliance is $25.

How effective are smoke detectors and where should I place them in my home?

Install smoke detectors on every level of your home, inside each bedroom, and outside each bedroom area. The chances of dying in a fire are cut in half by the presence of a working smoke detector. Test your smoke detector once a month and change the batteries at least once a year.

What is a safe temperature for my hot water heater?

Water heaters should be set no higher than 120 F to prevent scald burns. If your water heater does not have a degrees control, set your water heater at low or warm.

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